Stay Small Stay Safe Stay Inn - Romantic St Augustine Bed and Breakfast in Florida
The health and safety of our guests and staff are our top priority, we have made some important changes to prepare for your visit to St. Augustine. LEARN MORE >>
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ST. AUGUSTINE FL(904) 824-3555

21 Aviles Street St. Augustine, FL 32084 | (904) 824-3555

Message From Casa De Solana Bed And Breakfast

Here at Casa de Solana, we have always gone the extra mile to make sure that our guests have the most enjoyable experience during their stay in Saint Augustine. Due to the recent Covid-19 pandemic, our added mission is to make sure that our guests feel safe during their stay. In these ever-changing times, we are continuously monitoring local and national guidelines for implementation in our inn.

The following efforts have been put into place and are subject to change based on the current circumstances:

Staff

  • All staff have been briefed on Covid-19 safety procedures and are wearing masks, maintaining their distances from guests, and frequently washing their hands.

Guest Rooms and Housekeeping

  • Our housekeeping staff are trained to thoroughly clean and use disinfectant in all guest rooms while wearing gloves and masks to ensure that surfaces are protected from minimal human contact.
  • We have increased the sanitizing of high-touch surface areas with disinfectants, including the dining room, parlor, front desk, door handles, etc. Decorative pillows and decorative throws have been removed from all rooms. In room concierge books, brochures and magazines have been removed from each guest room.

Public Spaces

  • Guests are also encouraged to use the hand sanitizer stations setup throughout the inn’s public areas. Face masks and personal hand sanitizers are being provided free of charge to all guests during their stay.

Check-in

  • There will be a limit of one guest/couple with one innkeeper behind the desk.
  • Pens and room keys will be wiped down and sanitized before and after each guest or each time a staff member comes in contact with these items.

Check-out

  • Guests may leave their key at the front desk and no further action is required. However, you may call the innkeeper to let her know that you are leaving and then simply leave the key in your room on the nightstand.

Food and Beverage

  • Our breakfast is made fresh every morning with staff wearing face masks and latex gloves.
  • We are safely distancing our dining room tables and separate rooms are no longer allowed to share one table. Additionally, we are also offering breakfast to-go if you would prefer to eat outside or in your room. Let us know and we will set up trays for you to pick up.

Social Hour

  • Our social hour with wine, cheese and other goodies is on hold. However, you may request a liter of white or red wine to enjoy outside or in your room.

Cookies

  • No stay at Casa de Solana would be complete without our famous cookies! We have removed the communal cookie stand and all cookies are now available upon request.

Cancellation Policy
It is important to us that you are able to make informed travel decisions, and that you have peace of mind anytime you choose to visit Casa de Solana. Please review our cancellation policy.

  • The guest can cancel free of charge until 14 days before arrival. The guest will be charged 50% of the total price if they cancel or change the reservation in the 14 days before arrival. If the guest doesn’t show up, they will be charged the total price of the reservation.

Also note that,

  • If our Bed and Breakfast needs to be closed due to City, County, State or Federal instructions due to the current situation from a Covid-19 outbreak, then we will waive all cancellation fees for the reservations which are falling during the closure period.
  • If a guest is physically unable to travel to our Bed and Breakfast due to any mandatory orders such as a stay at home order, any airport closures or state border travel restrictions from City, County, State or Federal agency then we will allow the guest to change the date of their stay or issue a credit voucher of the amount of their unused reservation which they can use within a year of issuance.

Need More?
Our guests have always been our top priority, so please let us know about other ways that we can put your mind at ease during your stay.

For general information or questions regarding our property, please email stay@casadesolana.com or call 904-824-3555.

We will continue to monitor and adjust our services and offerings based on industry and regulatory directives.